Prerequisites
In order to validate the integration of Smart Assistant in an environment, the following actions must be completed:
- Provide the Usizy team with the development, pre-production and production domain URLs in order to enable the instance in these domains.
- Establish with the Usizy team and according to the contract options, the configuration and parameterisation of Smart Assistant.
- Provide the product catalogue feed (already included if Size Adviser is active in the eCommerce and if the module ‘Personal Shopper’ or ‘Size Adviser’ is enabled in the subscription).
- Provide information on third-party integrations and their corresponding APIs (Module ‘Third-party integrations’ enabled in the subscription).
- Provide the ability to include ‘Add to cart’ functionality using eCommerce code (Module ‘Add to cart’ enabled in the subscription).
- Provide the possibility to receive data from the identified user using a parameter directly, or providing access to an API, to query the eCommerce user API (Module ‘Users’ enabled in the subscription).
- Provide the data and policies for updating the catalogue and availability (Module ‘Personal Shopper’ enabled in the subscription).
- Provide the data and policies for updating stock and price (Module ‘Personal Shopper’ enabled in the subscription).
- Provide the languages available to users (according to the language options included in the subscription).
- Provide the default language mapping (according to the language options included in the subscription).
- Provide agent assignment policies (Module ‘Live Agent’ enabled in the subscription or module ’third party integrations’ for agents in external applications is enabled in the subscription).
Smart Assistant is a high-tech artificial intelligence product that greatly benefits from a precise setup and configuration at a the earliest stage of the project.
Artificial intelligence is based on information and data. It is extremely importance to feed the system with as much information of the highest possible quality, to maximise the bot’s performance and interpretation.
The Usizy team should receive all the information needed to make the correct configuration. Until such time as the team performs a minimum information validation and configuration of the environment, the Smart Assistant integration tests will be disabled.