Visual parameters

Smart Assistant offers a high degree of configuration and personalisation to seamlessly integrate with your corporate brand.

Parameters

Below is a list of all the visual parameters available for the widget:

Bot or Avatar

Allows you to configure whether the image of the Assistant icon is a bot image or a person simulating a human agent.

Bot’s name

Name displayed for the bot.

Agent’s name

Name displayed for the simulated agent.

Bot’s image

Image displayed for the bot when Assistant is closed.

Agent’s image

Image displayed for the simulated agent when Assistant is closed.

Bot’s icon

Icon displayed for the bot when Assistant is opened.

Agent’s icon

Icon displayed for the simulated agent when Assistant is closed.

Bot’s icon in header

Icon displayed for the bot when Assistant is opened in header section.

Agent’s icon in header

Icon displayed for the simulated agent when Assistant is closed in header section.

Widget Height (CSS)

Defines the height of the Assistant widget when minimized.

Widget Width (CSS)

Defines the width of the Assistant widget when minimized.

Widget Height Maximized (CSS)

Defines the height of the Assistant widget when maximized.

Widget Width Maximized (CSS)

Defines the width of the Assistant widget when maximized.

Widget Font Family (CSS)

Specifies the font family used in the widget.

Widget Header Background (CSS)

Sets the background color of the widget header.

Widget Header Font Size (CSS)

Sets the font size for the text in the widget header.

Widget Header Font Weight (CSS)

Defines the weight of the font in the header.

Widget Header Text Color (CSS)

Specifies the color of the text in the header.

Widget Header Icon Color (CSS)

Defines the color of icons displayed in the widget header.

Widget Header Icon Width (CSS)

Specifies the width of icons in the widget header.

Widget Header Icon Height (CSS)

Specifies the height of icons in the widget header.

Bot Avatar Height (CSS)

Specifies the height of the bot’s avatar in messages.

Bot Avatar Width (CSS)

Specifies the width of the bot’s avatar in messages.

Bot Message Background (CSS)

Sets the background color for bot messages.

Bot Message Text Color (CSS)

Specifies the text color for bot messages.

User Message Background (CSS)

Sets the background color for user messages.

User Message Text Color (CSS)

Specifies the text color for user messages.

Specifies the color of clickable links in messages.

Primary Button Background (CSS)

Sets the background color for primary buttons.

Primary Button Text Color (CSS)

Specifies the text color for primary buttons.

Secondary Button Background (CSS)

Sets the background color for secondary buttons.

Secondary Button Text Color (CSS)

Specifies the text color for secondary buttons.

Form Background (CSS)

Sets the background color for forms within the widget.

Form Border (CSS)

Specifies the border color for forms within the widget.