Cancellations integration (optional)

If orders get cancelled by customers before the payment and/or shipment is confirmed, you may send a specific instruction to Usizy in order to cancel and delete the order.

The following options are available to integrate cancellations:

A. Cancellations API integration (Recommended)
Send an API call to Usizy to provide the cancellation confirmation when it is added to your system.
B. Cancellations CSV integration
Periodically send a CSV containing the cancellation information to Usizy. A Google Drive folder will be provided to store the CSV file during the integration.

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In both cases, the cancellation event must include the original existing purchase order (order_id) to be processed correctly.